Erie 1 BOCES

Public Sector Education


Erie 1 BOCES serves 67,871 students in 104 districts surrounding the city of Buffalo, New York.

School districts and taxpayers statewide depend on Board of Cooperative Educational Services (BOCES) to meet their educational and financial goals.

For more than 60 years, Erie 1 BOCES has been helping area school districts further contain costs by assisting with district office functions such as cooperative purchasing, health insurance benefits, policy development and technology services.

Challenge Faced: Responding to FOIL requests on multiple email platforms

Erie 1 BOCES realized the back-ups that schools were relying on, were only snapshots, representing a point in time, making it extremely difficult to manage and search as they were an incomplete email record.

Working with multiple email platforms presents a unique set of challenges for most vendors, so Erie 1 BOCES set about trying to identify a vendor that could meet this unique challenge


  • A user friendly and intuitive solution that is accessible by students, HR, IT and Compliance teams.

  • An email compliance solution to assist with FOIL and internal eDiscovery requests.

  • Ideally, provide a clientless solution to minimize installation timeframes and impact.

  • The solution must be able to work across multiple email platforms.

Product - ComplyKEY MailMeter

ComplyKEY MailMeter is used by BAM to address areas of:

  • Email Management solution which seamlessly works with Microsoft Exchange, Office 365, and Gmail.
  • User friendly, intuitive solution that is accessible by students, HR, IT and Compliance teams.
  • Email compliance

The non-invasive email monitoring functionality allows BOCES to address issues such as early risk detection, privacy, and non-compliance with compliance and email policies.


Erie 1 BOCES Western New York Regional Information Center has rolled out MailMeter to around 51 different schools on multiple email platforms. The largest school has over 6,000 mailboxes proving that MailMeter scales to larger installations.

Erie 1 BOCES initially were concerned about supporting internal and external legal requests for emails but soon realized that with the ISR (Individual Search) and Investigate (Organization wide) features offered, they could leverage one archive for both purposes.


ComplyKEY MailMeter’s email management functionality allows Eire 1 BOCES to perform in-depth searching and analysis of all past and present email activity regardless of whether users have deleted emails from their mailbox. This ensures full and easy compliance with FOIL and other data regulations. Erie BOCES 1 can now cater to compliance requests. with ease.


For Erie 1 BOCES  the ComplyKEY Benefits are many including:

  • ‘Google’ type search functionality
  • Improved performance and increased speed
  • Meets compliance requirements 

Contact Us

EMEA Office:
+353 (0) 51 334967

UK Office:
+44 (0) 845 3780935

US Office:
+1 949 4289300

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