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Erie 1 BOCES Case study – ComplyKEY
Public Sector Education
Erie 1 BOCES serves 67,871 students in 104 districts surrounding the city of Buffalo, New York.
School districts and taxpayers statewide depend on Board of Cooperative Educational Services (BOCES) to meet their educational and financial goals.
For more than 60 years, Erie 1 BOCES has been helping area school districts further contain costs by assisting with district office functions such as cooperative purchasing, health insurance benefits, policy development and technology services.
Challenge Faced: Responding to FOIL requests on multiple email platforms
Erie 1 BOCES realized the back-ups that schools were relying on, were only snapshots, representing a point in time, making it extremely difficult to manage and search as they were an incomplete email record.
Working with multiple email platforms presents a unique set of challenges for most vendors, so Erie 1 BOCES set about trying to identify a vendor that could meet this unique challenge
Requirements
A user friendly and intuitive solution that is accessible by students, HR, IT and Compliance teams.
An email compliance solution to assist with FOIL and internal eDiscovery requests.
Ideally, provide a clientless solution to minimize installation timeframes and impact.
- The solution must be able to work across multiple email platforms.
Product - ComplyKEY MailMeter
ComplyKEY MailMeter is used by Erie 1 BOCES to address areas of:
- Email Management solution which seamlessly works with Microsoft Exchange, Office 365, and Gmail.
- User friendly, intuitive solution that is accessible by students, HR, IT and Compliance teams.
- Email compliance
The non-invasive email monitoring functionality allows BOCES to address issues such as early risk detection, privacy, and non-compliance with compliance and email policies.
Outcomes
Erie 1 BOCES Western New York Regional Information Center has rolled out MailMeter to around 51 different schools on multiple email platforms. The largest school has over 6,000 mailboxes proving that MailMeter scales to larger installations.
Erie 1 BOCES initially were concerned about supporting internal and external legal requests for emails but soon realized that with the ISR (Individual Search) and Investigate (Organization wide) features offered, they could leverage one archive for both purposes.
ComplyKEY MailMeter’s email management functionality allows Eire 1 BOCES to perform in-depth searching and analysis of all past and present email activity regardless of whether users have deleted emails from their mailbox. This ensures full and easy compliance with FOIL and other data regulations. Erie BOCES 1 can now cater to compliance requests. with ease.
Conclusion
For Erie 1 BOCES the ComplyKEY Benefits are many including:
- ‘Google’ type search functionality
- Improved performance and increased speed
- Meets compliance requirements
What Our Clients Say
As Contract Owner for the MM Contract, I just wanted to note the exceptional help provided by yesterday in assisting with the query needed to support data breach investigation. Very professional, quick response and support to deal with the query, and very much appreciated. Just wanted to note for the record – great level of performance.
Before engaging with Waterford Technologies, I hadn’t seen any simple and fast products to deploy email compliance management on the market. We are now saving an extraordinary amount of time and money since the deployment of MailMeter. This tool is so powerful, its search feature can scan across 22,000 mailboxes in just a few seconds and no adept training is required which eliminates the additional cost and burden from the IT department.
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